Privacy Policy - Pavilion Picks

Pavilion Picks Privacy Policy

For India

Last Updated: 17/03/2025

At Pavilion Picks, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how it is used, stored, and your rights regarding your data when using our platform in India.

By accessing or using Pavilion Picks, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

1.1 Personal Information (Provided by You)

  • Name
  • Email address
  • Mobile number
  • Date of birth
  • Location (if you enable location services)
  • Payment details (if applicable)

1.2 Automatically Collected Information

  • Device information (model, operating system, IP address)
  • Usage data (app interactions, preferences)
  • Cookies and tracking technologies

1.3 Information from Third-Party Services

  • Social media accounts (if linked)
  • Referral sources (if you sign up via a referral program)

2. How We Use Your Information

We use your information for:
- Account Creation & Management: To set up and maintain your Pavilion Picks account.
- Service Improvement: To enhance user experience and improve features.
- Marketing & Communication: To send updates, promotional content, and notifications (with your consent).
- Legal & Security Purposes: For fraud prevention, compliance, and dispute resolution.
- Advertising: To serve personalized and retargeted advertisements through third-party networks, improving our marketing efforts.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data with:
- Service Providers: For hosting, analytics, payments, and support.
- Legal Authorities: If required by law or in response to legal requests.
- Business Transfers: If Pavilion Picks is merged, acquired, or sold, your data may be transferred.
- Affiliate Marketing & Future Business: We may share user data with affiliated companies or for future business purposes, as necessary, including any potential future companies we may operate.
- Advertising Partners: We may share data with advertising networks for personalized advertising and retargeting purposes.

4. Data Storage & Security

  • Data Storage: Your data is hosted in India on a cloud service. We may store and process some data outside India for services we use (e.g., payment processing, analytics).
  • Encryption: Your data is encrypted both at rest and in transit to ensure its security and confidentiality.
  • Security Measures: While we strive to secure your data using best practices (e.g., secure coding, encryption standards), we do not currently hold any formal ISO or SOC certifications. However, we follow industry best practices for code changes and other security practices to protect your information.
  • Limitations: No system is 100% secure, and while we implement strong measures, we cannot guarantee absolute protection.

5. Your Rights & Choices

You have the right to:
- Access & Update Your Data: View or modify your account details anytime.
- Withdraw Consent: Opt-out of marketing communications via settings.
- Delete Your Account: Request account deletion by contacting support.
- Restrict Data Processing: Contact us to limit how we use your data.

To exercise these rights, please contact us at [email protected].

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:
- Improve user experience
- Track usage patterns
- Personalize content
- Serve personalized and retargeted advertisements through third-party cookies

We use third-party cookies for session management and analytics. We do not engage in personalized advertising without your explicit consent. You can control cookies via your browser settings. Disabling cookies may affect app functionality.

7. Compliance with Indian Data Protection Laws

We comply with:
- The Information Technology Act, 2000 and its associated rules.
- The Personal Data Protection Bill (PDPB), once enacted.
- Any applicable guidelines issued by the Indian government.

8. Data Retention

We retain user data for a period of up to 2 years after account inactivity. After this period, data will be deleted, unless required for legal purposes (e.g., tax or dispute resolution).

If you request the deletion of your account or data, we will proceed with the deletion process, ensuring your data is completely removed or anonymized. Data retention may be required for fraud prevention, legal obligations, or in case of unresolved disputes.

9. Changes to This Policy

We may update this Privacy Policy periodically. If significant changes occur, we will notify you via email or app notifications. Please review this policy regularly.

10. Contact Us

If you have any questions or concerns, please contact our support team at: